FAQ
Here are some questions you might have about working with me. If you don’t see your question listed, please feel free to contact me.
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A. $200 for a 60-minute session
$300 for a 90 minute session
*Some clients may qualify for out of network insurance coverage.
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A. I currently accept Aetna insurance. Otherwise, I am an Out-of-Network provider for all insurance companies, which means I cannot bill your insurance for my services. However, I've partnered with Mentaya, a service that streamlines getting reimbursed for your therapy sessions through out-of-network benefits.
Use this tool to determine if you have out of network benefits.
Mentaya is perfect if you:
• Have out-of-network benefits
• Feel overwhelmed by superbills and insurance
• Have submitted superbills but failed to get any reimbursement
• Simply want to skip the hassle of paperwork!
Here's how it works:
1. Sign up for Mentaya: https://mentaya.co/inviteclient/u3fhyz5yO5xOzeRr1tey
2. My practice will enter your sessions into the platform.
3. Mentaya submits the claim and handles any insurance follow-up.
4. You get reimbursed by insurance!
Mentaya charges a 5% fee per claim, which includes handling any paperwork required, dealing with denials, and calling insurance companies.
It's risk-free: They guarantee claims are successfully submitted, or a full refund of their fees.
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Additionally, You have the right to receive a “Good Faith Estimate” explaining how much your medical and mental health care will cost. You can ask for this before you schedule a service.
Under the law, health care provides need to give patients who don’t have insurance, or who are not using insurance, an estimate of the expected charges for medical service, including psychotherapy services. Please notify Insight Clinical Counseling if you are uninsured or do not plan to use insurance, and you will be provided with a Good Faith Estimate.
For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises.ere
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A. Session length depends on the type of service being provided and will be discussed with each client depending on your needs. In the beginning of our work together, I typically request a commitment of one session per week, depending on scheduling. Once it feels appropriate, we will decrease the frequency of therapy to an agreed-upon amount.
In-office sessions: typically these are one hour in length
EMDR sessions: these sessions can last between 1-1.5 hours and can be in-office or virtual sessions
Teletherapy: these sessions are one hour in length
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A. The best way to begin therapy is to contact me directly to set up an appointment. I will do my best to respond within two business days and consult with you regarding the best service to fit your needs. I recognize that you may have a busy schedule and try to accommodate this to the best of my ability.
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A. I have a 24-hour cancellation policy. Please contact me at least 24 hours before your appointment to avoid being charged a cancellation fee. The cancellation fee is based on the agreed-upon rate we have established. For example, if you pay $200 per session, your late cancellation fee would be $200.
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A. I use a HIPAA compliant app called IvyPay. Once you have set up your first session, you’ll receive a text notification with a link to the IvyPay app to set up your information.
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A. Zoom is the technology service we will use to conduct telehealth videoconferencing appointments. I use a HIPAA compliant form of Zoom, so your private health information (PHI) is protected. It is simple to use, however, you will need to download an app for your computer, phone or tablet in order to participate in our sessions. It can be found on your computer at https://zoom.us, or by searching Zoom in your GooglePlay or Apple App Store.